Renewals Leader - Enterprise SaaS Growth

UKG; Honolulu (HI); On-site; USD 106,000 - 151,000; Full time

Job summary

UKG, a leader in workforce operating platform, seeks a Manager to lead Renewal Managers responsible for renewals across a substantial book of business. You will coach, set priorities, and drive outcomes with accountability for renewal rates, linearity, and uplift.

You will partner with Sales and Customer Success to shape renewal strategies, develop talent, and create a high-performance culture focused on customer success and growth.

Qualifications

• 7+ years of sales or renewals experience in enterprise SaaS.
• 3+ years managing individual contributors or leading a team of 8+.
• Proven track record of hitting or exceeding quota.
• Bachelor's degree required.

Responsibilities

• Own renewals outcomes for your book of business and lead your team of Renewal Managers.
• Hit renewal rate, linearity, multi-year attach, and uplift targets across your portfolio.
• Coach Renewal Managers with regular 1-on-1s and provide real-time feedback.
• Partner with Sales and Customer Success on collaboration motions and renewals strategy.
• Ensure your team has context and support to succeed with customers.
• Own escalations from your team and protect relationships.

Skills

Renewals leadership

Coaching & leadership

Analytical mindset

Forecasting & metrics

Communication

Education

Bachelor's degree

Job description

UKG, a leader in workforce operating platform, seeks a Manager to lead Renewal Managers responsible for renewals across a substantial book of business. You will coach, set priorities, and drive outcomes with accountability for renewal rates, linearity, and uplift.

You will partner with Sales and Customer Success to shape renewal strategies, develop talent, and create a high-performance culture focused on customer success and growth.