Senior Renewals Leader - Enterprise SaaS

UKG; Austin (TX); On-site; USD 84,000 - 119,000; Full time

Job summary

UKG is seeking a Manager, Renewals to lead a team of Renewal Managers and own a focused portion of the renewals business, representing substantial annual contract revenue. You will be the direct coach and performance leader for your team, accountable for renewal results and talent development.

You’ll establish operating rhythms, partner with Sales and Customer Success, and ensure the team has the resources to protect relationships and recover opportunities across a large portfolio.

Qualifications

• 5+ years of sales or renewals leadership in enterprise software as a service.
• 3+ years of experience managing individual contributors or leading a team of 8+ people.
• Proven record of achieving or exceeding individual quota and/or team targets.
• Comfort working with performance metrics, forecasts, and accountability measures.
• Strong coaching and people leadership skills, including feedback and performance conversations.

Responsibilities

• Own renewal outcomes for your portfolio and lead the team to meet renewal targets.
• Coach Renewal Managers through regular one-on-one meetings and feedback.
• Establish operating rhythms including weekly forecasts and monthly reviews.
• Partner with Sales and Customer Success to strengthen renewal strategies.
• Ensure Renewal Managers have context, resources, and support to serve customers.

Skills

Sales leadership

People management

Coaching

Forecasting

Communication

Cross-functional collaboration

Quota attainment

Education

Bachelor’s degree

Job description

UKG is seeking a Manager, Renewals to lead a team of Renewal Managers and own a focused portion of the renewals business, representing substantial annual contract revenue. You will be the direct coach and performance leader for your team, accountable for renewal results and talent development.

You’ll establish operating rhythms, partner with Sales and Customer Success, and ensure the team has the resources to protect relationships and recover opportunities across a large portfolio.