Renewals Lead: Growth & Client Success

ePlus Technology, inc.; United States; Remote; USD 29,028,787 - 43,050,000; Full time

Job summary

ePlus Technology, inc. is seeking a Renewals Lead to drive the renewals program for a designated area, partnering with field sales to grow and execute the renewals strategy.

You will manage a book of services, ensuring timely completion and alignment with the Renewals team goals. You will engage directly with clients to enable renewals, learn product offerings, and contribute to achieving monthly, quarterly, and annual sales targets.

Qualifications

• Bachelor’s degree or equivalent required.
• 1-3 years of inside sales / renewals / account management experience.
• Ability to communicate effectively with high-level decision makers and field sales members.
• Self-motivated, results-oriented team player with strong interpersonal skills for building long-lasting relationships.
• Ability to develop a territory/business plan.
• Ability to quickly learn technology tools and maintenance support solutions by vendor and communicate the benefits to clients over the telephone.
• Demonstrated proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and SharePoint.

Responsibilities

• Lead renewals process for an assigned area and help achieve sales goals.
• Develop and maintain effective working relationships with field sales.
• Engage directly with clients to guide the renewals process and ensure timely completion.
• Lead renewal program adoption within the assigned area.
• Collaborate with Sales to align priorities and drive team effort.
• Update sales funnel and customer databases regularly.
• Master internal sales processes, systems and procedures.

Skills

Inside sales

Renewals

Account management

Communication

Territory planning

Interpersonal skills

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

MS Office Suite

Job description

ePlus Technology, inc. is seeking a Renewals Lead to drive the renewals program for a designated area, partnering with field sales to grow and execute the renewals strategy.

You will manage a book of services, ensuring timely completion and alignment with the Renewals team goals. You will engage directly with clients to enable renewals, learn product offerings, and contribute to achieving monthly, quarterly, and annual sales targets.