Remote Renewal & Contracts Lead

Leadership Connect; United States; Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Awesome medical insurance plan

Dental Insurance

Life & Disability insurance

Flexible spending accounts

Unlimited PTO

Eleven Paid Holidays

$3,000 Employee Referral Program

Employer contribution to 401(k) plan

Rewards and recognition programs

Job summary

Leadership Connect is seeking a detail-oriented Renewal & Contract Administrator to own renewal workflows, monitor retention risk, and manage a dedicated client book. You will partner with Revenue Operations, Sales Leadership, and Client Success to ensure on-time renewals and accurate Salesforce records.

You will coordinate onboarding and training for client users, support pricing conversations, and contribute to account hygiene and upsell opportunities while maintaining strong client

Qualifications

• 2+ years of contract administration or renewal management experience.
• Background in client success management is a plus.
• Strong Salesforce account hygiene and transparent account status/risk.
• Client-focused communication, renewal pushback handling, and professional conversations.

Responsibilities

• Own contract administration and renewal workflows for the team.
• Monitor accounts for retention risk and alert leadership.
• Personally manage a book of on-demand accounts including renewals and pricing.
• Provide onboarding and training support for client users.
• Maintain Salesforce documentation of renewal conversations and account status.
• Collaborate on account hygiene and surface upsell opportunities.

Skills

Contract admin

Renewal management

Salesforce

Client communication

Organization

Remote work

Education

Bachelor’s degree in Business Administration or related field

Tools

Salesforce

Job description

Leadership Connect is seeking a detail-oriented Renewal & Contract Administrator to own renewal workflows, monitor retention risk, and manage a dedicated client book. You will partner with Revenue Operations, Sales Leadership, and Client Success to ensure on-time renewals and accurate Salesforce records.

You will coordinate onboarding and training for client users, support pricing conversations, and contribute to account hygiene and upsell opportunities while maintaining strong client