Renewals & Growth Architect (Post-Sales)

Sigma; San Francisco (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Equity

Generous health benefits

Flexible time off

Paid bonding time for new parents

Traditional and Roth 401k

Commuter and FSA benefits

Lunch Program

Dog friendly office

Job summary

Sigma is seeking a Renewals Manager to act as the post-sales quarterback for corporate customers. You will renew contracts and generate expansion opportunities, working with teams across Sigma to maximize customer value and grow their business.

This role requires strong relationship skills, negotiation ability, and a data-driven approach to drive adoption and retention. Based in San Francisco, this full-time position offers a base salary range of $100k–$120k with eligibility for

Qualifications

• 2+ years in Renewals or Customer Success
• Strong negotiation and objection handling for value-based contracts
• Ability to adapt to shifting priorities and policies
• Excellent stakeholder management and communication skills

Responsibilities

• Renew and expand revenue with corporate customers
• Partner with Customer Success to minimize attrition and drive adoption
• Create strategies with customers to align goals and remove growth barriers
• Collaborate with Product, Engineering, and Alliances to improve offerings
• Communicate insights to improve product and customer experience
• Lead business reviews and identify process improvements

Skills

Relationship building

Negotiation

People management

Process management

Customer success

Job description

Sigma is seeking a Renewals Manager to act as the post-sales quarterback for corporate customers. You will renew contracts and generate expansion opportunities, working with teams across Sigma to maximize customer value and grow their business.

This role requires strong relationship skills, negotiation ability, and a data-driven approach to drive adoption and retention. Based in San Francisco, this full-time position offers a base salary range of $100k–$120k with eligibility for