Renewals Manager

Sigma; San Francisco (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Equity

Generous health benefits

Flexible time off

Paid bonding time for new parents

Traditional and Roth 401k

Commuter and FSA benefits

Lunch Program

Dog friendly office

Job summary

Sigma is seeking a Renewals Manager to act as the post-sales quarterback for corporate customers. You will renew contracts and generate expansion opportunities, working with teams across Sigma to maximize customer value and grow their business.

This role requires strong relationship skills, negotiation ability, and a data-driven approach to drive adoption and retention. Based in San Francisco, this full-time position offers a base salary range of $100k–$120k with eligibility for

Qualifications

• 2+ years in Renewals or Customer Success
• Strong negotiation and objection handling for value-based contracts
• Ability to adapt to shifting priorities and policies
• Excellent stakeholder management and communication skills

Responsibilities

• Renew and expand revenue with corporate customers
• Partner with Customer Success to minimize attrition and drive adoption
• Create strategies with customers to align goals and remove growth barriers
• Collaborate with Product, Engineering, and Alliances to improve offerings
• Communicate insights to improve product and customer experience
• Lead business reviews and identify process improvements

Skills

Relationship building

Negotiation

People management

Process management

Customer success

Job description

About The Role

Are you a relationship builder? Are you curious to learn about customers and passionate about giving them the best customer experience? Are you a self starter and thrive in a dynamic and fast-paced environment where you can make a difference in creating playbooks and processes?

We’re looking for a Renewals Manager to be the post‑sales quarterback for our corporate customers. In this role, you will be responsible for renewing and generating expansion opportunities. You will work with your Sigma colleagues to maximize customer value and to grow their business.

Responsibilities

• Develop professional and personal relationships with key stakeholders within each customer account
• Partner with Customer Success to minimize attrition, identify growth opportunities, drive adoption and increase usage
• Work with customers to create a strategy for achieving goals and assist Customer Success with removing barriers to business growth
• Collaborate closely with internal stakeholders such as Product, Engineering, and Alliances.
• Be able to communicate feedback and insights to the business. to improve product and customer experience
• Serve as an advocate for our customers and set appropriate expectations
• Leverage data to effectively guide meaningful customer conversations
• Facilitate business reviews to accomplish goals and opportunities
• Help identify opportunities for improvement in existing processes

Required Skills / Experience

• 2+ years working in Renewals / Customer Success role
• Ability to react and adapt to potential rapid shifts in priorities and organizational policies
• Strong negotiation and objection handling skills that allow for value‑based contract negotiations
• Strong process management and detail oriented skills
• Strong customer management skills, including soft skills

Additional Job Details

The base salary range for this position is $100k - 120k annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for a variable pay (based on goal achievement), stock options, as well as a comprehensive benefits package.

About Us

Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate‑Palmolive, and JPMorgan Chase.

Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year‑over‑year growth and 1.1 million new active users added in the latest fiscal year.

Come join us!

Benefits For Our Full‑Time Employees

• Equity
• Generous health benefits
• Flexible time off policy. Take the time off you need!
• Paid bonding time for all new parents
• Traditional and Roth 401k
• Commuter and FSA benefits
• Lunch Program
• Dog friendly office

Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in‑office work environment in all our offices in SF, NYC, London and Sydney. All roles have a 25% travel expectation unless explicitly stated otherwise.

Our Privacy Practices

When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).

Sigma’s use of AI

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision‑making.