Remote Workers' Comp Claims Specialist — Investigations

Liberty Mutual Insurance; Hoffman Estates (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Workers Compensation Associate Claims Specialist in the Central Region. You will conduct thorough investigations, determine liability, evaluate losses, negotiate settlements, and manage an inventory of mid-sized to large commercial claims through training and mentoring.

Training includes one-on-one mentoring and on-the-job sessions, with expectations to reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and to work in the office twice a

Qualifications

• Bachelor's degree or equivalent education is required.
• Strong analytical and negotiation skills.
• Ability to build and maintain relationships.
• Experience in customer service or retail is a plus.
• Licensing may be required in some states.

Responsibilities

• Investigates new claims by reviewing first reports of loss and supporting materials and gathers information from claimants, customers, witnesses, etc.
• Establishes action plans based on case facts, practices, protocols and available resources.
• Manages an inventory of property/casualty and disability claims and negotiates settlements within prescribed limits.
• Establishes accurate loss cost estimates using available resources and market protocols.
• Confirms or denies coverage based on investigation findings and advises policyholders on next steps.
• Updates files and provides comprehensive reports as required.

Skills

Interpersonal skills

Analytical skills

Negotiation

Education

Bachelor's degree or equivalent

Job description

Liberty Mutual Insurance is seeking a Workers Compensation Associate Claims Specialist in the Central Region. You will conduct thorough investigations, determine liability, evaluate losses, negotiate settlements, and manage an inventory of mid-sized to large commercial claims through training and mentoring.

Training includes one-on-one mentoring and on-the-job sessions, with expectations to reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and to work in the office twice a