Remote-Eligible Workers' Comp Claims Specialist

Liberty Mutual Insurance; Columbus (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Workers Compensation Associate Claims Specialist in the Central Region. You will develop knowledge to investigate claims, determine liability, evaluate losses, and negotiate settlements while assisting mid-sized to large commercial accounts.

Training is core to success, with onsite time in Plano, TX for initial weeks. Remote work options exist for select states; strong collaboration and customer service are essential.

Qualifications

• Interpersonal, analytical and negotiation abilities required.
• Ability to communicate information clearly with appropriate detail.
• Proven ability to build and maintain effective relationships.
• Experience in customer service/retail environment is a plus.
• Bachelor's degree or equivalent education for qualification.
• Licensing may be required in some states.

Responsibilities

• Investigate new claims by reviewing loss reports and gather information from claimants, customers and witnesses.
• Set action plans based on case facts, protocols and resources.
• Manage inventory of claims, evaluate compensability/liability and negotiate settlements within limits.
• Compute loss cost estimates using available resources and instructions.
• Confirm or deny coverage based on investigation findings and advise policyholders.
• Apply loss management techniques and utilize provided resources.
• Update files and generate comprehensive reports as required.

Skills

Interpersonal skills

Analytical abilities

Negotiation skills

Customer service experience

Communication clarity

Relationship-building

Licensing may be required

Education

Bachelor's degree or equivalent

Job description

Liberty Mutual Insurance is seeking a Workers Compensation Associate Claims Specialist in the Central Region. You will develop knowledge to investigate claims, determine liability, evaluate losses, and negotiate settlements while assisting mid-sized to large commercial accounts.

Training is core to success, with onsite time in Plano, TX for initial weeks. Remote work options exist for select states; strong collaboration and customer service are essential.