Remote Workers’ Comp Claims Manager (Hybrid Ready)

AmTrust Financial Services Inc.; Oak Brook (IL); Hybrid; USD 92,000 - 120,000; Full time

Job summary

Amtrust Financial Services seeks a Workers’ Compensation Claims Manager to guide claims staff and align with best practices. The role starts remotely with a transition to a hybrid schedule when the Oak Brook, IL office opens, and collaborates with underwriting and sales to support growth.

The position requires leadership, budgeting experience, and strong knowledge of WC insurance regulations to maintain high service standards and cost control.

Qualifications

• BA/BS degree is required.
• 3+ years of progressive management experience.
• Experience in Workers’ Compensation insurance industry.
• SIP certificate where required.
• Working knowledge of budgeting and profit/loss management.
• Experience with computerized claims management and office systems.
• Thorough knowledge of related government laws and regulations.

Responsibilities

• Develops short-range area plans and budget with Supervisors and Manager.
• Secures, evaluates and develops staff and ensures teamwork.
• Keeps the Claim Supervisors and Manager informed of current case status through regular communications and reports.
• Ensures that all AmTrust policies, procedures and controls are followed; also consults with the Claims Supervisors on claim areas needing improvement.
• Monitors vendor panel and discusses action plans with firms to ensure cost-effective results.
• Works with Supervisors on monitoring claims, ensuring proactive cost-effective management.
• Negotiates settlements and participates in hearings, trials and depositions for timely resolution.
• Supports sales and underwriting in collaboration on new business development.
• Evaluates staff performance to ensure adherence to standards and quality control.
• Keeps current knowledge of related laws and regulations and communicates to staff.

Skills

Leadership

Budgeting & P&L

Claims management

Office systems

Education

BA/BS degree

SIP certificate

Tools

Computerized claims management

General office software

Job description

Amtrust Financial Services seeks a Workers’ Compensation Claims Manager to guide claims staff and align with best practices. The role starts remotely with a transition to a hybrid schedule when the Oak Brook, IL office opens, and collaborates with underwriting and sales to support growth.

The position requires leadership, budgeting experience, and strong knowledge of WC insurance regulations to maintain high service standards and cost control.