Claims Manager - Workers Compensation

AmTrust Financial Services, Inc.; Overland Park (KS); Hybrid; USD 92,000 - 120,000; Full time

Benefits offered by this job

Medical & Dental Plans

Life Insurance

401k Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services, Inc. is looking for a Workers’ Compensation Claims Manager to oversee claims activities and develop strong customer relations. The role begins remotely and will transition to a hybrid schedule as the Overland Park office opens.

Ideal candidates will have a BA/BS degree and at least 3 years of experience in management, along with knowledge of Workers’ Compensation insurance. We offer a competitive salary range of $92,000 to $120,000 and a comprehensive benefits package.

Join us to advance in a diverse and inclusive work culture that values individual contributions.

Qualifications

• Minimum 3 years of management experience in a relevant field.
• Familiarity with government laws and regulations regarding claims.
• SIP certificate if required.

Responsibilities

• Develop short-range area plans and budgets with claim managers.
• Ensure effective team dynamics among claims staff and supervisors.
• Review and communicate the status of current claims.

Skills

Management experience

Knowledge of Workers' Compensation insurance

Negotiation skills

Team leadership

Education

BA/BS degree or equivalent

Tools

Computerized claims management systems

Job description

Amtrust Financial Services, a fast growing commercial insurance company, has a need for a Workers’ Compensation Claims Manager. The WC Claims Manager works with the Claim Adjusters to manage and ensure the Workers' Compensation claims activities are being handled within the Amtrust Best Practices, develop and maintain professional customer and broker relations by identifying and meeting customer needs. Ensures that staff demonstrates customer service principles.

This position will start remotely with an expectation to transition to a hybrid schedule upon opening of our Overland Park, Kansas office.

Responsibilities

• Together with the Claim Supervisors and Manager develops short‑range area plans and budget designed to achieve company goals and objectives.
• Secures, evaluates and develops staff. Ensures that staff works effectively as a team.
• Keeps the Claim Supervisors and Manager informed of current case status through regular communications and reports.
• Ensures that all AmTrust policies, procedures and controls are followed; also consults with the Claims Supervisors on claim areas needing improvement.
• Works with the staff to ensure that approved vendors are being used. Monitors our attorney vendor panel; meets with the firms to discuss action plans on the mitigation of our claims to ensure cost‑effective and efficient results.
• Work with the Supervisors on monitoring claims, ensuring pro‑active cost‑effective and creative cost management.
• Work with Supervisors to manage the negotiation of claims settlements, participates and testifies before hearings, trials and depositions ensuring timely and cost‑effective resolution.
• Supports AmTrust sales and marketing goals by participating with underwriting in sales activities including new business development.
• Work with the supervisory team to evaluate the performance of the claims staff at regular intervals to ensure the consistent implementation of company standards and internal quality control, by conducting audits.
• Maintains current knowledge of related laws and regulations and communicates to staff.
• Performs other projects as assigned

Qualifications

• BA/BS degree or equivalent.
• 3+ years of progressive management experience preferred.
• Experience within Workers’ Compensation insurance industry.
• SIP certificate where required.
• Working knowledge of budgeting and profit/loss management.
• Experience with computerized claims management and office systems.
• Thorough knowledge of related government laws and regulations.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

The expected salary range for this role is $92,000-120,000 annual.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities.

Our benefits include:

• Medical & Dental Plans
• Life Insurance, including eligible spouses & children
• Health Care Flexible Spending
• Dependent Care
• 401k Savings Plans
• Paid Time Off

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.