Senior Workers' Comp Claims Leader (Remote/Hybrid)

West Bend Insurance Company

West Bend (WI)

Hybrid

USD 110,000 - 137,000

Full time

12 days ago

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Benefits offered by this job

Medical Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Accounts
Life and AD&D
401(k) Match
Pet Insurance
Paid Time Off

Job summary

West Bend Insurance Company in Wisconsin seeks an experienced Workers' Compensation Claims Manager to lead a team of claim professionals, shaping strategy, improving outcomes, and mentoring staff toward their next career milestones.

The position offers remote and hybrid work locations; candidates within 50 miles of West Bend, Madison, or Appleton will follow a hybrid schedule, while fully remote workers may travel occasionally for team activities and events.

Qualifications

  • Experienced Workers' Compensation Claims Manager to lead a team of claim professionals.
  • Oversee claims from investigation through resolution with coaching and staff development.
  • Balance customer service, claim quality, and business results with strong communication and collaboration.

Responsibilities

  • Oversee a team handling workers' compensation claims from investigation through resolution.
  • Provide coaching and support to help team members grow in their careers.
  • Influence day-to-day claim operations and department initiatives using data and trends.

Skills

Leadership
Team management
Communication
Customer service
Claims strategy

Education

Bachelor's degree in related field
Professional designations (AIC/AINS/CPCU)

Job description

West Bend Insurance Company in Wisconsin seeks an experienced Workers' Compensation Claims Manager to lead a team of claim professionals, shaping strategy, improving outcomes, and mentoring staff toward their next career milestones.

The position offers remote and hybrid work locations; candidates within 50 miles of West Bend, Madison, or Appleton will follow a hybrid schedule, while fully remote workers may travel occasionally for team activities and events.

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