Remote Workers' Comp Claims Associate – Northeast

Liberty Mutual; Westborough (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Liberty Mutual is hiring for the role of Associate Claims Specialist in the Northeast Region. This position focuses on managing a caseload of workers' compensation claims from initial evaluation to settlement. The ideal candidate will have strong analytical and negotiation skills, coupled with effective interpersonal abilities, and must hold a bachelor's degree or equivalent. The role is primarily remote but may require some on-site work in Westborough, Massachusetts, up to two days per month.

Qualifications

• Strong analytical skills to assess claims and draw conclusions.
• Ability to communicate effectively and build relationships.
• Demonstrated success in a customer service or professional environment.

Responsibilities

• Manage claims inventory to evaluate compensability and liability.
• Conduct investigations to confirm coverage and determine liability.
• Negotiate settlements within assigned authority limits.

Skills

Interpersonal skills

Analytical skills

Negotiation skills

Customer service experience

Education

Bachelor's degree or equivalent

Job description

Liberty Mutual is hiring for the role of Associate Claims Specialist in the Northeast Region. This position focuses on managing a caseload of workers' compensation claims from initial evaluation to settlement. The ideal candidate will have strong analytical and negotiation skills, coupled with effective interpersonal abilities, and must hold a bachelor's degree or equivalent. The role is primarily remote but may require some on-site work in Westborough, Massachusetts, up to two days per month.