Remote Work & Travel Program Assistant

Greenheart International; Chicago, Northern (IL, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO and Sick Time

Remote work

Job summary

Greenheart International is seeking a Program Assistant to support the Work and Travel program across remote settings. The role focuses on coordinating placements, engaging with staff, partners, host organizations, and participants to ensure smooth visa and housing arrangements.

The ideal candidate is organized, customer-service oriented, and comfortable handling multiple projects while adhering to compliance standards.

Qualifications

• Minimum of Bachelor’s degree or equivalent experience highly preferred.
• Experience managing data and working with databases.
• Customer service experience is a must, including resolving conflicts and managing sensitive situations.
• Experience handling a high volume of emails and telephone calls.
• Excellent writing and verbal communication skills.
• Ability to work with a diverse group of stakeholders.
• Tech-savvy and proficient with Microsoft Office Suite.
• Experience studying or working outside the U.S. and in multicultural environments.

Responsibilities

• Contribute to program growth by vetting host organizations and participant housing.
• Assist with planning and execution of virtual and overseas hiring events.
• Facilitate interview and hiring processes between host organizations and candidates.
• Provide high-quality customer service to stakeholders throughout the placement process.
• Contribute to the Work and Travel department’s placement goals.
• Attend weekly staff meetings and collaborate on projects and strategies.

Skills

Customer service

Time management

Verbal & written

Communication

Research skills

Multicultural awareness

Data management

Microsoft Office

Organizational skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Job description

Greenheart International is seeking a Program Assistant to support the Work and Travel program across remote settings. The role focuses on coordinating placements, engaging with staff, partners, host organizations, and participants to ensure smooth visa and housing arrangements.

The ideal candidate is organized, customer-service oriented, and comfortable handling multiple projects while adhering to compliance standards.