Remote Work-Life Consultant for Employee Wellness

CuraLinc Healthcare; United States; Remote; USD 26.000 - 42.000; Vollzeit

Benefits dieser Stelle

100% company-paid medical coverage

PTO

401(k) with match

Dental

Vision

Life insurance

Disability insurance

Zusammenfassung

CuraLinc Healthcare is seeking a Work Life Consultant for a full-time, fully remote role. The consultant will handle telephonic intakes, provide consultation, conduct research and refer program participants to community resources. The work supports employee productivity and wellbeing for a rapidly growing organization.

The position is remote and national, with a comprehensive benefits package including medical coverage, PTO, 401(k) with match, and additional insurance options.

Qualifikationen

• Bachelor’s degree in psychology, social work or related field.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Strong attention to detail.
• Ability to work in a fast-paced environment.
• Fundamental understanding of MS Office and contact management systems.
• Prior experience as a call center agent.
• Prior experience conducting telephonic intake/assessment preferred.

Aufgaben

• Complete telephonic intakes.
• Gather required demographic information.
• Assess participant needs through targeted questioning.
• Offer guidance and consultation.
• Ensure all documentation is complete and accurate.
• Conduct timely and targeted research.
• Contact and vet service providers by phone to ensure referrals meet participants’ needs.
• Develop grammatically correct cover letters and fulfillment materials.
• Participate in additional departmental tasks as needed.

Kenntnisse

Verbal communication

Written communication

Customer service

Attention to detail

MS Office

Contact management systems

Call center experience

Telephonic intake/assessment

Ausbildung

Bachelor’s degree in psychology/social work/related field

Tools

MS Office

Contact management systems

Jobbeschreibung

CuraLinc Healthcare is seeking a Work Life Consultant for a full-time, fully remote role. The consultant will handle telephonic intakes, provide consultation, conduct research and refer program participants to community resources. The work supports employee productivity and wellbeing for a rapidly growing organization.

The position is remote and national, with a comprehensive benefits package including medical coverage, PTO, 401(k) with match, and additional insurance options.