Remote Willow Analyst – Clinical Documentation

Software Guidance & Assistance, Inc. (SGA, Inc.); San Francisco (CA); A distancia; USD 83.000 - 124.000; Jornada completa

Descripción de la vacante

Software Guidance & Assistance, Inc. (SGA), a technology and resource solutions provider, is seeking a Willow Analyst - Clinical Documentation for a contract assignment with a healthcare client. The role is remote with PST hours.

The analyst will configure, build, and install the Willow application, analyze workflows, and coordinate issues. Strong Willow certification, clinical knowledge, and communication skills are required.

Formación

• Willow certification is required.
• Broad knowledge in 1–2 clinical application areas including design, development, implementation, user support and testing.
• Strong problem-resolution skills with timely solution delivery.
• Strong interpersonal skills for training and supporting users of clinical information systems.
• Detail-oriented with solid time management and ability to meet deadlines.
• Excellent written and verbal communication for conveying technical information clearly.

Responsabilidades

• Analyze workflows and document operational specifications for the Willow application.
• Configure, build, install, and support the Willow system under lead supervision.
• Collaborate with clinicians to develop or adapt protocols and provide customer service, troubleshooting, and maintenance.

Conocimientos

Willow Certification

Clinical applications knowledge

Analytical skills

Problem solving

Interpersonal skills

Documentation

Testing & validation

Communication

Descripción del empleo

Software Guidance & Assistance, Inc. (SGA), a technology and resource solutions provider, is seeking a Willow Analyst - Clinical Documentation for a contract assignment with a healthcare client. The role is remote with PST hours.

The analyst will configure, build, and install the Willow application, analyze workflows, and coordinate issues. Strong Willow certification, clinical knowledge, and communication skills are required.