Remote Weekend & Holiday Home Health Intake Coordinator

RVNAhealth; Ridgefield (CT); On-site; USD 25,000 - 41,000; Part time

Job summary

RVNA Health is seeking an Extended Hours Coordinator to join our Intake Coordination team on a part-time basis. This role supports Home Health and Hospice services during weekend and holiday hours, with Saturday and Sunday shifts 8:30 AM - 4:30 PM, plus four holidays per year.

The remote-from-home position requires residing within commuting distance of the Ridgefield, CT office and onsite reporting for training.

Qualifications

• Minimum of 2 years' experience in healthcare (familiarity with medical terminology).
• Background in community health, home health, or hospice with regulatory knowledge.
• Exceptional organizational and multitasking abilities.
• Excellent customer service and strong phone communication.
• Must be available to work all weekends and four holidays per year.
• Must reside within commuting distance of RVNAhealth's Ridgefield, CT 06877 office and report onsite for required training, meetings, or other business needs.

Responsibilities

• Coordinate all after-hour and weekend home health and hospice referrals.
• Schedule patient visits based on physician orders and update schedules accordingly.
• Answer incoming calls from patients, families, and referral sources, providing timely support and information.
• Communicate and collaborate with the Extended Hours Triage RN, field clinicians, and referral sources.
• Enter and manage patient intake information, insurance verification, and initial authorizations.
• Ensure compliance with all regulatory guidelines, including visit reconciliations and proper documentation.
• Support weekend office functions including intake processing and communication with clinical teams.
• Escalate potential issues to appropriate clinical and administrative leaders as needed.
• Maintain a strong understanding of payer requirements (Medicare, Insurance, Title 19).
• Uphold agency policies and actively contribute to ongoing quality improvement initiatives.

Skills

Healthcare terminology

Customer service

Phone communication

Organizational skills

Multitasking

Tools

Electronic health records

Data entry

Scheduling software

Job description

RVNA Health is seeking an Extended Hours Coordinator to join our Intake Coordination team on a part-time basis. This role supports Home Health and Hospice services during weekend and holiday hours, with Saturday and Sunday shifts 8:30 AM - 4:30 PM, plus four holidays per year.

The remote-from-home position requires residing within commuting distance of the Ridgefield, CT office and onsite reporting for training.