Remote Weekend Health & Hospice Scheduler

RVNAhealth; Ridgefield (CT); Hybrid; USD 25,000 - 38,000; Part time

Job summary

RVNA Health seeks an Extended Hours Coordinator to join the Intake Coordination team on a part-time basis, supporting Home Health and Hospice services during weekend and holiday hours. The role is remote from home during scheduled times, but the incumbent must reside within a reasonable commuting distance of the Ridgefield, CT office and report onsite for required training.

Key duties include coordinating referrals, scheduling visits, handling calls, and ensuring regulatory compliance while

Qualifications

• Minimum of 2 years' experience in healthcare.
• Familiarity with medical terminology.
• Ability to work weekends and holidays as required.
• Must reside within commuting distance of Ridgefield, CT.
• Strong organizational and communication skills.

Responsibilities

• Coordinate all after-hour and weekend home health and hospice referrals.
• Schedule patient visits based on physician orders and update schedules accordingly.
• Answer incoming calls from patients, families, and referral sources, providing timely support and information.
• Communicate and collaborate with the Extended Hours Triage RN, field clinicians, and referral sources.
• Enter and manage patient intake information, insurance verification, and initial authorizations.
• Ensure compliance with all regulatory guidelines, including visit reconciliations and proper documentation.
• Support weekend office functions including intake processing and communication with clinical teams.
• Escalate potential issues to appropriate clinical and administrative leaders as needed.
• Maintain a strong understanding of payer requirements (Medicare, Insurance, Title 19).
• Uphold agency policies and actively contribute to ongoing quality improvement initiatives.

Skills

Healthcare terminology familiarity

Organizational skills

Customer service excellence

Communication skills

Multitasking

Tools

Electronic health records (EHR) systems

Job description

RVNA Health seeks an Extended Hours Coordinator to join the Intake Coordination team on a part-time basis, supporting Home Health and Hospice services during weekend and holiday hours. The role is remote from home during scheduled times, but the incumbent must reside within a reasonable commuting distance of the Ridgefield, CT office and report onsite for required training.

Key duties include coordinating referrals, scheduling visits, handling calls, and ensuring regulatory compliance while