Remote Web Integrations Engineer | Enterprise Support

Smartling; New York (NY); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company-sponsored health insurance

Pension plan with matching

Flexible PTO and bank holidays

Opportunities for career growth

Energetic and fun team culture

Job summary

A leading localization technology firm is seeking a Support Engineer for web integrations. This remote position involves assisting customers with sustainable integration of technical solutions, ensuring they are maintained as their needs evolve. Key responsibilities include requirement gathering, stakeholder management, and leading troubleshooting sessions. Candidates should have strong problem-solving skills and a background in enterprise solutions. The company offers a competitive salary, flexible PTO, and a supportive culture.

Qualifications

• Experience with enterprise‑grade technical solutions.
• Ability to communicate complex concepts effectively.
• Knowledge of web servers and CDN technologies is a plus.

Responsibilities

• Gather requirements and design scalable solutions.
• Manage process changes with stakeholders.
• Provide support and lead troubleshooting sessions.

Skills

Technical problem-solving

Effective communication

Customer support

Tools

Splunk

Kibana

Nginx

Job description

A leading localization technology firm is seeking a Support Engineer for web integrations. This remote position involves assisting customers with sustainable integration of technical solutions, ensuring they are maintained as their needs evolve. Key responsibilities include requirement gathering, stakeholder management, and leading troubleshooting sessions. Candidates should have strong problem-solving skills and a background in enterprise solutions. The company offers a competitive salary, flexible PTO, and a supportive culture.