Remote VPIR Caseworker: Refugee Self-Sufficiency Advocate

HIAS; Silver Spring (MD); Hybrid; USD 55.000 - 60.000; Vollzeit

Zusammenfassung

HIAS seeks a Caseworker, Virtual PIR to coordinate core services through VPIR for newly arrived refugees. Arriving refugees will be placed with their family and friends (U.S.

Ties) and the Caseworker, VPIR will provide guidance and case management remotely during their first 90 days upon arrival. Due to the remote nature of this program, this position requires an experienced caseworker who thrives in problem-solving and is committed to serving newcomers resettling in the United States with

Qualifikationen

• 2-3 years of relevant professional experience.
• Understanding of available community resources that impact and/or benefit the targeted client needs.
• Knowledge of basic client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following-up and documenting client interactions, and proactively supporting client’s pursuit of goals.
• Strong written and verbal communication skills; able to effectively communicate with individuals and groups.
• Excellent planning and organizational skills; ability to prioritize, manage time efficiently in a fast-paced work environment and remain flexible in an ever-changing landscape for refugee issues.
• Strong computer skills, including use of Microsoft Office Suite and databases.
• Ability to work with a high degree of autonomy and accountability while being a team player.

Aufgaben

• Coordinate arrival of refugees VPIR by interviewing U.S. Ties and ensuring they are equipped to house and resettle arriving refugees.
• Conduct intake services with clients and assess needs through completing the Needs Assessment with each case.
• Assist clients with accessing social services remotely, by providing instructions and recommendations for enrollment in benefits, school, employment services and any additional services they may qualify for.
• Ensure clients receive Refugee Health Screenings and all required medical attention as needed.
• Regularly communicate with refugee clients and their U.S. Ties to ensure clients have suitable living arrangements and monitor their well-being.
• Thoroughly researches enrollment processes for benefits, school, employment and any additional services in each service area in which clients reside to be able to help clients and U.S. Ties navigate these enrollments.
• Assess and monitor client progress toward their goals, address challenges, and provide resources to support clients in achieving their goals.
• Documents client interactions and services in a timely manner and in compliance with program requirements; inputs client information in database(s) and assists with tracking and reporting as needed.
• Advocates on behalf of the clients throughout the broader community.
• Performs other duties as assigned.

Kenntnisse

Verbal communication

Written communication

Time management

Autonomy

Team player

Tools

Microsoft Office

Databases

Jobbeschreibung

HIAS seeks a Caseworker, Virtual PIR to coordinate core services through VPIR for newly arrived refugees. Arriving refugees will be placed with their family and friends (U.S.

Ties) and the Caseworker, VPIR will provide guidance and case management remotely during their first 90 days upon arrival. Due to the remote nature of this program, this position requires an experienced caseworker who thrives in problem-solving and is committed to serving newcomers resettling in the United States with