Hybrid/Remote Refugee Pre-Arrival Programs Officer

HIAS Inc; Silver Spring (MD); Hybrid; USD 60,000 - 68,000; Full time

Job summary

HIAS seeks an experienced Program Officer, PIR, Pre-Arrival to coordinate pre-arrival case processing in collaboration with HIAS affiliates nationwide, the Office of Refugee Resettlement, and other stakeholders supporting refugees approved for admission to the United States.

The Program Officer contributes specialized knowledge to all aspects of pre-arrival case processing, including case placement and assurances, case transfers, refugee travel and arrival coordination, affiliate guidance,

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.

Responsibilities

• Processes refugee cases and coordinates accurate, timely data exchange among ORR, HIAS and its affiliate network.
• Contributes to case placement decisions, recommending appropriate matches for vulnerable and high-needs cases.
• Coordinates refugee travel tracking and provides guidance on refugee assurance processing and case transfers between affiliates and Initial Resettlement Providers (IRPs).
• Monitors affiliate and network capacity, identifies emerging needs, and recommends appropriate responses.
• Ensures successful arrivals through the Program of Initial Resettlement by daily monitoring of the HIAS Arrivals inbox and communication with HIAS affiliates regarding upcoming arrivals; coordinates medical and ground transportation handover requests, lost luggage tracking and other duties related to R&P IOM flights.
• Provides technical guidance to affiliates on all pre-arrival aspects of the refugee program, including pre-arrival planning for higher needs cases to support effective placement.

Skills

Verbal communication

Written communication

Interpersonal skills

Analytical skills

Independent judgment

Project coordination

Education

Bachelor’s degree in international development, social services, public administration, or a related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft 365 (SharePoint, Teams)

Job description

HIAS seeks an experienced Program Officer, PIR, Pre-Arrival to coordinate pre-arrival case processing in collaboration with HIAS affiliates nationwide, the Office of Refugee Resettlement, and other stakeholders supporting refugees approved for admission to the United States.

The Program Officer contributes specialized knowledge to all aspects of pre-arrival case processing, including case placement and assurances, case transfers, refugee travel and arrival coordination, affiliate guidance,