Remote Virtual Receptionist — First-Rate Client Support

Ruby; San Antonio (TX); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

ESOP

PTO - 2 weeks

Life Insurance

Legal Assistance

Job summary

Ruby is hiring a remote Full-Time Virtual Receptionist to support clients from home. You must reside within 50 miles of San Antonio and be available for weekend and holiday shifts as Ruby operates 24/7/365.

You'll greet callers, schedule appointments, and deliver high-quality, empathetic service across industries. Ideal candidates have a warm, professional demeanor, strong attendance, and the ability to manage multiple software tools, including Office 365, while meeting KPI targets.

Qualifications

• Typing at least 40 WPM and comfortable using multiple software platforms.
• Ability to navigate multiple systems and scripts while on calls.
• Warm, professional demeanor with composure under pressure.

Responsibilities

• Answer calls and provide friendly, professional support to callers.
• Schedule appointments and manage basic client workflows across multiple systems.
• Meet KPIs such as adherence, call handling time, and QA standards.

Skills

Typing 40 WPM

Software proficiency

Empathetic communication

Reliability

Bilingual (Spanish/English)

Tools

Office 365

Job description

Ruby is hiring a remote Full-Time Virtual Receptionist to support clients from home. You must reside within 50 miles of San Antonio and be available for weekend and holiday shifts as Ruby operates 24/7/365.

You'll greet callers, schedule appointments, and deliver high-quality, empathetic service across industries. Ideal candidates have a warm, professional demeanor, strong attendance, and the ability to manage multiple software tools, including Office 365, while meeting KPI targets.