Remote Virtual Receptionist — First-Impression Pro (WFH)

ruby; San Antonio (TX); Remote; USD 32,666,000 - 54,443,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

ESOP

PTO - 2 weeks per year

Life insurance

Legal assistance

Job summary

Ruby is hiring a Full-Time Remote Virtual Receptionist to support callers and clients from home. You will answer calls, schedule appointments, and handle various administrative tasks while meeting performance KPIs, including adherence to schedules and call quality standards.

The role requires residing within 50 miles of San Antonio, Texas, and availability on weekends/holidays due to a 24/7 operation. Requirements include fast typing (40 WPM), comfort with multiple software platforms, a

Qualifications

• , Located within 50 miles of San Antonio, Texas
• Typing speed 40 WPM and comfortable navigating multiple software platforms
• Warm, professional demeanor under pressure and during challenging interactions
• Proven self-motivation and attendance record
• Preferred: experience in high-volume call center, customer service, or admin; bilingual Spanish/English is a plus

Responsibilities

• Inbound support across industries delivering empathetic, articulate assistance
• Switching between client protocols, data-entry systems, and scripts across two monitors
• Meet/exceed KPIs: schedule adherence, wrap-up times, QA standards

Skills

Typing 40 WPM

Multitasking

Customer service

Reliable attendance

Bilingual Spanish/English

Tools

Office 365

Job description

Ruby is hiring a Full-Time Remote Virtual Receptionist to support callers and clients from home. You will answer calls, schedule appointments, and handle various administrative tasks while meeting performance KPIs, including adherence to schedules and call quality standards.

The role requires residing within 50 miles of San Antonio, Texas, and availability on weekends/holidays due to a 24/7 operation. Requirements include fast typing (40 WPM), comfort with multiple software platforms, a