Remote Virtual Receptionist — 24/7 Support with PTO & Benefits

Ruby Receptionists; San Antonio (TX); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

ESOP

2 Weeks PTO in Year 1

Life Insurance Policy

Legal Assistance

Job summary

Ruby Receptionists is hiring a Full-Time Remote Virtual Receptionist. Work from home, serving as the first point of contact for clients while answering calls, scheduling appointments, and delivering top-tier service.

You must reside within 50 miles of San Antonio and be available for weekend days and holidays due to 24/7/365 operations. Responsibilities include inbound support, multitasking across client protocols, and maintaining performance KPIs.

Qualifications

• Typing speed of 40 WPM and ability to navigate multiple software platforms simultaneously.
• Warm, professional demeanor with composure under pressure.
• Proven track record of reliability and punctual attendance.

Responsibilities

• Answer calls and provide empathetic, professional support to callers.
• Schedule appointments and manage client protocols across multiple systems.
• Meet and exceed KPI targets including schedule adherence and QA standards.

Skills

Typing 40 WPM

Multitasking

Customer service mindset

Attendance reliability

Tools

Office 365

Job description

Ruby Receptionists is hiring a Full-Time Remote Virtual Receptionist. Work from home, serving as the first point of contact for clients while answering calls, scheduling appointments, and delivering top-tier service.

You must reside within 50 miles of San Antonio and be available for weekend days and holidays due to 24/7/365 operations. Responsibilities include inbound support, multitasking across client protocols, and maintaining performance KPIs.