Remote Virtual Receptionist — 24/7 Support

Ruby Receptionists; San Antonio (TX); Remote; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

ESOP

PTO - 2 weeks

Job summary

Ruby Receptionists seeks a Full-Time Remote Virtual Receptionist to answer calls, schedule appointments, and provide friendly, professional support from home. This 100% work-from-home role requires residing within 50 miles of San Antonio and weekend/holiday availability.

You will multitask across software, meet KPIs, and maintain reliable attendance. Spanish/English bilingual is a plus. Ruby offers benefits including health coverage, 401(k) with match, ESOP, PTO and life insurance.

Qualifications

• Located within 50 miles of San Antonio, Texas.
• Minimum typing speed of 40 WPM and comfort navigating multiple software platforms simultaneously.
• Warm, professional demeanor with the ability to remain composed and empathetic in challenging interactions.
• Proven track record of self-motivation and reliable attendance.
• Preferred: experience in a high-volume call center, customer service, or administrative role.
• Proficiency in Office 365.
• Bilingual (Spanish/English) is a plus.

Responsibilities

• Inbound Support: Deliver empathetic, articulate, and professional assistance to inbound callers across various industries.
• Multitasking and Adaptability: Seamlessly switching between client protocols, data entry systems, and scripts across two monitors.
• Performance Goals: Meet and exceed core KPI's, including schedule adherence, average call wrap-up times, and QA standards.

Skills

Typing 40 WPM

Empathetic demeanor

Attendance reliability

Bilingual Spanish/English

Call center experience

Tools

Office 365

Job description

Ruby Receptionists seeks a Full-Time Remote Virtual Receptionist to answer calls, schedule appointments, and provide friendly, professional support from home. This 100% work-from-home role requires residing within 50 miles of San Antonio and weekend/holiday availability.

You will multitask across software, meet KPIs, and maintain reliable attendance. Spanish/English bilingual is a plus. Ruby offers benefits including health coverage, 401(k) with match, ESOP, PTO and life insurance.