Remote Virtual Card Enrollment Specialist

Global Payments; Georgia; Hybrid; USD 21,000 - 29,000; Full time

Job summary

Global Payments is seeking a Supplier Enrollment Specialist to enroll suppliers into our virtual card program through high-volume outbound outreach and consultative conversations.

You will educate suppliers on virtual card benefits, guide them through enrollment, and ensure accuracy of supplier information while aiming to exceed enrollment goals in a fast-paced, collaborative environment. This role emphasizes customer experience and process improvement.

Qualifications

• 1-3 years of outbound sales, business development, or customer engagement experience.

Responsibilities

• Research, qualify, and enroll suppliers into MineralTree's virtual card payment program through high-volume outbound outreach.
• Educate suppliers on the benefits of accepting virtual card payments and becoming part of our payment network.
• Identify and overcome objections through active listening, consultative conversations, and professional communication.
• Guide suppliers through the enrollment process while delivering an exceptional customer experience.
• Gather and validate required supplier information accurately and efficiently to ensure successful enrollment.
• Consistently exceed weekly and monthly enrollment, performance, and quality assurance goals.
• Maintain a high level of self-motivation while managing outbound calling activity and achieving results with minimal supervision.
• Cross-train and support additional functions within the Payment Optimization and Payment Operations teams as needed.
• Evaluate business processes and recommend improvements that enhance efficiency and customer satisfaction.
• Support onboarding and training efforts for new team members as the organization continues to grow.

Skills

Outbound sales

Written & verbal communication

Relationship-building

Customer-focused

Problem-solving

Negotiation/objection handling

Sales process/consultative selling

Integrity and professionalism

CRM (Salesforce)

MS Excel & PowerPoint

B2B sales

Industry knowledge (fintech/payments)

Mentoring/training

Tools

Salesforce

Microsoft Excel

PowerPoint

Job description

Global Payments is seeking a Supplier Enrollment Specialist to enroll suppliers into our virtual card program through high-volume outbound outreach and consultative conversations.

You will educate suppliers on virtual card benefits, guide them through enrollment, and ensure accuracy of supplier information while aiming to exceed enrollment goals in a fast-paced, collaborative environment. This role emphasizes customer experience and process improvement.