Remote Virtual Assistant for Mental Health Clinic

Mental Health Practitioners; United States; Remote; USD 2,066,000 - 3,031,000; Part time

Job summary

Mental Health Practitioners is seeking a compassionate, organized remote assistant to support client communications, scheduling, and records management.

You will work across multiple systems, assist with billing and scheduling (training provided), and help the clinic stay responsive and efficient behind the scenes. This part-time role requires weekend availability and a proactive, independent work style. Start ASAP and join a dedicated team focused on mental health access.

Qualifications

• Strong people skills, warm, patient, and clear communicator.
• Fast and accurate typist with 50–70 WPM.
• Experience using a monitor and a laptop.
• Detail-oriented, dependable, and self-motivated.
• Comfortable working independently in a remote setting.
• Quick learner, eager to grow and take initiative.
• Interest in the mental health field is a plus.

Responsibilities

• Answer phone calls, emails, and client messages with professionalism and empathy.
• Schedule, reschedule, and confirm patient appointments.
• Use and manage electronic systems for billing and scheduling (training provided).
• Keep patient records organized and up to date.
• Communicate and coordinate with providers and patients.
• Work across multiple screens and platforms efficiently.
• Help the practice stay organized and responsive behind the scenes.

Skills

Strong people skills

Fast 50–70 WPM

Monitor usage

Laptop usage

Detail-oriented

Independent remote work

Fast learner

Interest in mental health

Job description

Job description:

What You'll Do:

• Answer phone calls, emails, and client messages with professionalism and empathy
• Schedule, reschedule, and confirm patient appointments
• Use and manage electronic systems for billing and scheduling (training provided)
• Keep patient records organized and up to date
• Communicate and coordinate with providers and patients
• Work across multiple screens and platforms efficiently
• Help the practice stay organized and responsive behind the scenes

What We're Looking For:

• Strong people skills --- warm, patient, and clear communicator
• Fast and accurate typist --- ideally 50--70 words per minute (WPM)
• Experience using a monitor and a laptop
• Detail-oriented, dependable, and self-motivated
• Comfortable working independently in a remote setting
• Quick learner, excited to grow and take initiative
• Interest in the mental health field is a big plus
• Must be available on weekends, our clinic is 7 days a week 7am-8pm

Compensation & Schedule Overview:

• Hours: 16 - 28 hours per week (must work at least 10 hours every weekend - it can be every Saturday or every Sunday)
• Location: Fully Remote
• Start Date: ASAP
• Training Provided

Job Type: Part-time