Clinical Administrative Specialist

Only-Connect Psychological Services; United States; Remote; USD 28,000 - 41,000; Part time

Benefits offered by this job

Fully remote work

Flexible schedule

1099 Independent Contractor

Job summary

Only-Connect Psychological Services is seeking a Clinical Administrative Specialist to join our fully remote team on a part-time basis, with the opportunity to transition to full-time. The role focuses on eligibility verification, onboarding, and billing processes to support accessible mental healthcare.

You will work with clinicians, insurers, and clients; require strong Excel skills, remote reliability, and the ability to manage time independently in a flexible telehealth environment.

Qualifications

• Familiarity with account settlements and effective follow-up procedures.
• Strong proficiency in Microsoft Excel for data management and analysis.
• Excellent organizational skills and meticulous attention to detail.
• Ability to work independently, prioritize tasks, and manage time effectively in a remote environment.
• Reliable high-speed internet connection and good phone reception are mandatory.
• Willingness to work one weeknight evening twice a month plus some weekend hours.

Responsibilities

• Verify client eligibility for mental health services.
• Manage onboarding for new client accounts from referral to intake.
• Confirm sessions with clinicians and follow up on progress notes and benefit changes.
• Track daily clinician productivity and related invoices.
• Maintain meticulous records of all billing activities.
• Utilize Therapynotes EHR for billing and documentation.
• Communicate with insurers, clients, and internal team members.
• Work independently and effectively under pressure to meet deadlines.

Skills

Attention to detail

Strong communication

Time management

Remote work capability

Tools

Microsoft Excel

Job description

Job Description: Clinical Administrative Specialist, Fully Remote Only-Connect is a growing and innovative mental health company dedicated to providing high-quality, insurance driven care via our telehealth platforms. We are seeking a highly organized, detail-oriented, and experienced Clinical Administrative Specialist to join our team on a part-time basis with the opportunity to transition to full-time. This is a fully remote position offering flexibility and the chance to contribute significantly to our mission of accessible mental healthcare.

Responsibilities

• Verify client eligibility for mental health services, testing and psychiatric care
• Manage the onboarding process for new client accounts from first referral contact through intake.
• Confirm sessions daily with clinicians, follow up to confirm progress notes, communicate with clients about changes in benefits, outstanding charges and resolving any deductible and/or benefit discrepancies.
• Track daily clinician productivity, and check that against biweekly clinician and clearing house invoicing.
• Maintain meticulous and organized records of all billing activities.
• Demonstrate proficiency in Microsoft Excel for data management and analysis.
• Have an understanding of mental health CPT codes or demonstrate quick ability to learn and synthesize that information
• Utilize Therapynotes EHR for billing and documentation purposes, with the flexibility and willingness to learn other EHR systems as needed.
• Communicate effectively and professionally with insurance companies, clients (when necessary), and internal team members.
• Work independently and effectively under pressure to meet deadlines.

Qualifications

• Familiarity with account settlements and effective follow-up procedures.
• Strong Proficiency in Microsoft Excel
• Strong organizational skills and meticulous attention to detail.
• Ability to work independently, prioritize tasks, and manage time effectively in a remote environment.
• Ability to operate effectively as part of a team, stepping in when needed to support team members
• Reliable high-speed internet connection and good phone reception are mandatory.
• Excellent interpersonal communication skills, demonstrating the ability to interact warmly and efficiently with team members, clinicians, and clients
• Must be available to work one weeknight evening twice a month from 10 pm-12 am EST, as well as two hours on weekends (Saturdays 11 am-12 pm or Sundays 5-7pm)

Compensation and Benefits

• Competitive hourly rate, commensurate with experience.
• Part-time position starting at 20 hours/week, building to 30-40 hours/week
• $20-30/hour, commensurate with experience
• Fully remote work environment offering flexibility and work-life balance.
• 1099 Independent Contract position
• Opportunity to be part of a supportive and growing team dedicated to improving access to mental healthcare.

Salary: $20-30/hour, commensurate with experience