Remote Virtual Assistant - Content & Resident Experience

Career Genie, Inc; Northern (KY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Canva / basic design tools

Bilingual Spanish (Nice to have)

Real estate experience (Nice to have)

Zendesk/HubSpot experience (Nice to

Job summary

Invitation Homes is seeking a detail-oriented Virtual Assistant to support Media & Content Creation and resident-experience teams. You will handle day-to-day administrative tasks, help publish engaging property content, and serve as the first touchpoint for residents and prospects in a fully remote capacity.

The role emphasizes organization, tech-savviness, and collaboration across departments to maintain high standards of content quality and timely delivery.

Qualifications

• 2+ years in an administrative, virtual assistant, or customer-service role supporting content, marketing, or operations teams.
• Strong written and verbal communication with a customer-first mindset and professional etiquette.
• High computer literacy with Google Workspace and Microsoft Office; comfortable using CMS, CRMs, and web-based tools.

Responsibilities

• Manage and triage inboxes and resident-facing communications with professionalism and empathy.
• Coordinate content projects and calendars; schedule shoots, collect assets, prepare briefs, and track deadlines.

Skills

Administrative support

Communication skills

Google Workspace

CMS/CRMs

Organization & time management

Social scheduling

Tools

Google Workspace

Microsoft Office

CMS

CRM platforms

Job description

Invitation Homes is seeking a detail-oriented Virtual Assistant to support Media & Content Creation and resident-experience teams. You will handle day-to-day administrative tasks, help publish engaging property content, and serve as the first touchpoint for residents and prospects in a fully remote capacity.

The role emphasizes organization, tech-savviness, and collaboration across departments to maintain high standards of content quality and timely delivery.