Remote VIP Client Success Manager - Fintech Growth

OpenKrill; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Quadcode is seeking a Client Partner to manage VIP clients and drive revenue by proactive outreach, product promotion, and strategic relationship building. The role emphasizes negotiation with high-value clients, retention initiatives, and growth opportunities, leveraging CRM tools.

The candidate will operate in a fast-paced fintech environment, requiring strong communication skills, responsibility, and a client-first mindset. Remote work options are available for this global team.

Qualifications

• English proficiency at B2 level or higher.
• Native or bilingual proficiency in Thai.
• Proven experience in the financial industry, preferably in sales, account management, or business development.
• High level of responsibility and professionalism when working with VIP clients.
• Strong communication, negotiation, and relationship-building skills.
• Result-oriented mindset and ability to work in a fast-paced environment.

Responsibilities

• Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools
• Promote company products and services to high-value clients
• Apply effective negotiation techniques to convert leads into long‑term customers
• Develop and implement initiatives to increase client satisfaction and retention
• Build and maintain strong, long‑term relationships as a trusted advisor
• Monitor client activity and identify opportunities for growth and engagement
• Maintain accurate records of client interactions in the CRM system

Skills

Account management

Sales experience

Negotiation skills

Relationship building

Communication skills

VIP client handling

Tools

CRM tools

Job description

Quadcode is seeking a Client Partner to manage VIP clients and drive revenue by proactive outreach, product promotion, and strategic relationship building. The role emphasizes negotiation with high-value clients, retention initiatives, and growth opportunities, leveraging CRM tools.

The candidate will operate in a fast-paced fintech environment, requiring strong communication skills, responsibility, and a client-first mindset. Remote work options are available for this global team.