Remote Veterinary Diagnostics Specialist

Zoetis Inc; San Juan (PR); Remote; USD 85,000 - 105,000; Full time

Job summary

Zoetis Inc. seeks a Diagnostics Technical Specialist to provide onsite support for veterinary clinics, laboratories, and academic settings in Puerto Rico. You will implement, train, and optimize diagnostics workflows while traveling across the territory.

The role requires clinical experience, veterinary tech credentials preferred, and fluency in English and Spanish. Expect regular local travel with occasional out-of-state trainings and onboarding sessions.

Qualifications

• Requires at least one year of clinical setting experience.
• Prefers Veterinary Technology program degree and credentials.
• Willingness to travel up to 90% of work time; PR territory focus.

Responsibilities

• Deliver onsite product installation support and training to clinics and laboratories.
• Lead on onboarding and utilization initiatives across diagnostics offerings.
• Identify workflow pain points and implement improvements for adoption.
• Coordinate escalation with Level 2 support for complex issues.
• Use territory tools to balance urgent needs with planned visits.
• Drive utilization by recommending consumables and service options.
• Generate qualified leads for analyzers and reference lab work.
• Collaborate with ABM/DSC to address opportunities and referrals.

Skills

Analytical thinking

Bilingual (English/Spanish)

Independent work

Education

Associate’s degree with Bachelor’s preferred or equivalent

Veterinary Technology program degree preferred

Credentialed veterinary technician preferred

Tools

Microsoft Office

Excel

Adobe

Job description

Zoetis Inc. seeks a Diagnostics Technical Specialist to provide onsite support for veterinary clinics, laboratories, and academic settings in Puerto Rico. You will implement, train, and optimize diagnostics workflows while traveling across the territory.

The role requires clinical experience, veterinary tech credentials preferred, and fluency in English and Spanish. Expect regular local travel with occasional out-of-state trainings and onboarding sessions.