Remote Veterans Claims Supervisor – Hearing/Training Unit

State of Wisconsin; Madison (WI); Hybrid; USD 61,000 - 64,000; Full time

Benefits offered by this job

Remote work up to 90%

Competitive benefits package

Pension plan with employer match

Job summary

The State of Wisconsin is recruiting a Veterans Program Supervisor to lead the Veterans Claims Section – Hearing/Training Unit. This role oversees program planning, coordination, implementation, and staff supervision, ensuring goals align with regulations and policies.

Collaboration with federal/state/local partners enhances benefits administration. Remote work up to 90% is available after training, with occasional travel to outstation sites.

Qualifications

• Training in supervisory duties or experience performing lead work (e.g., training staff, setting performance expectations, delegating work to staff members, etc.).
• Experience collecting data and preparing reports (e.g., monitoring and evaluating program data, responding to requests for statistics, etc.).
• Experience planning and executing operational outreach and training (in-person and virtual) to engage stakeholders; and
• Experience interpreting statutes, administrative rules, and/or policies.

Responsibilities

• Coordinate and oversee the Veterans Claims Section - Hearing/Training Unit with program planning and staff supervision.
• Collaborate with federal, state, and local partners to administer benefits and services.
• Allocate resources and ensure compliance with state/federal regulations and policies.

Skills

Supervisory experience

Data collection & reporting

Outreach & training planning

Statutes & rules interpretation

Job description

The State of Wisconsin is recruiting a Veterans Program Supervisor to lead the Veterans Claims Section – Hearing/Training Unit. This role oversees program planning, coordination, implementation, and staff supervision, ensuring goals align with regulations and policies.

Collaboration with federal/state/local partners enhances benefits administration. Remote work up to 90% is available after training, with occasional travel to outstation sites.