Remote Veteran Client Advocate

Chishom Chisholm & Kilpatrick LTD; Providence (RI); Hybrid; USD 39,397 - 48,152; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Gym membership reimbursement

401k matching

15 days of PTO plus 12 paid holidays

Job summary

Chisholm Chisholm & Kilpatrick LTD in Providence, RI is looking for a compassionate Client Advocate. In this full-time role, you will manage client correspondence and ensure high-quality service to disabled veterans and their families.

The ideal candidate will have excellent communication skills, multitasking abilities, and experience in client services. The firm offers a starting salary of $43,775 per year and various health benefits.

Qualifications

• Experience in client services or customer support is a plus.
• Ability to explain complex information clearly and empathetically.
• Proficient multitasking while maintaining professionalism.

Responsibilities

• Responsible for managing high volumes of client calls and correspondence.
• Provide timely updates and clear communication to clients.
• Update case management program files with client interactions.

Skills

Verbal communication

Written communication

Customer support

Detail-oriented

Multitasking

Microsoft Office

Bilingual Spanish

Education

High School degree

Bachelor's degree or equivalent experience

Tools

Microsoft Outlook

Adobe Acrobat

Job description

Chisholm Chisholm & Kilpatrick LTD in Providence, RI is looking for a compassionate Client Advocate. In this full-time role, you will manage client correspondence and ensure high-quality service to disabled veterans and their families.

The ideal candidate will have excellent communication skills, multitasking abilities, and experience in client services. The firm offers a starting salary of $43,775 per year and various health benefits.