A background technology screening company is seeking a Verification Specialist / Call Center Representative to support timely background verifications. This remote role requires two years of call center experience, excellent communication skills, and the ability to conduct high volumes of phone outreach. Responsibilities include verifying candidate information, conducting calls, and managing data accuracy. A college degree is preferred but relevant experience is also considered. Join a team focused on making informed hiring decisions.
Qualifications
Two or more years of experience in call center or customer service roles.
Ability to type a minimum of 50 words per minute with strong accuracy.
Must be able to pass background checks for PERC.
Responsibilities
Contact employers, educational institutions, and references to verify candidate information.
Conduct 70 or more professional phone calls each day.
Gather and confirm information by phone, fax, and email.
Retrieve and verify data from various websites and databases.
Provide timely updates on verification progress and maintain records.
Assist with additional tasks to support team goals.
Skills
Strong Communication
Organized and Detail-Oriented
Quick Problem Solver
Team Player
Education
College Degree (preferred)
Job description
A background technology screening company is seeking a Verification Specialist / Call Center Representative to support timely background verifications. This remote role requires two years of call center experience, excellent communication skills, and the ability to conduct high volumes of phone outreach. Responsibilities include verifying candidate information, conducting calls, and managing data accuracy. A college degree is preferred but relevant experience is also considered. Join a team focused on making informed hiring decisions.