Remote Phone Verification Specialist

Globe Life; United States; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

Paid holidays and time off

Continued education reimbursement

Company-paid counseling services

Job summary

A leading insurance provider is seeking a Telephone Verification Operator for a remote position. The role involves making outbound calls to verify customer information and providing support throughout the application process. Ideal candidates will possess excellent communication and customer service skills, with a minimum typing speed of 35 wpm. Competitive compensation and a robust benefits package are offered to support professional growth and well-being.

Qualifications

• Must be able to multitask while maintaining communication with management.
• Knowledge of medical terminology is a plus.
• Excellent organization and time management skills required.

Responsibilities

• Make outbound calls to verify and document customer information.
• Use Quality Assurance database for customer information assessment.
• Clearly explain application process to potential customers.

Skills

Typing speed of at least 35 wpm

Excellent oral and written communication

Superior customer service skills

Proficient in Microsoft Office

Ability to multitask and work under pressure

Detail-oriented

Job description

A leading insurance provider is seeking a Telephone Verification Operator for a remote position. The role involves making outbound calls to verify customer information and providing support throughout the application process. Ideal candidates will possess excellent communication and customer service skills, with a minimum typing speed of 35 wpm. Competitive compensation and a robust benefits package are offered to support professional growth and well-being.