Remote Verification of Employment Specialist

OneDigital; Atlanta (GA); Hybrid; USD 42,000 - 65,000; Full time

Job summary

OneDigital is seeking a detail-oriented Verification & Administrative Support role to handle employment verifications, payments, and client orders. The position supports remote work with some in-office days and requires a customer-service mindset to deliver elevated service.

You'll use multiple systems, resolve disputes, and respond to requests during standard business hours. A strong focus on accuracy, communication, and organization will help you thrive in this collaborative environment.

Qualifications

• Inquisitive by nature and eager to understand client needs
• Tech-savvy with a willingness to learn software/tools
• Strong math/analytical skills; able to present data clearly
• Excellent written and verbal communication skills
• Highly organized; able to manage multiple requests and details
• May require travel to client locations; reliable transportation
• Willingness to adapt to change and learn new processes

Responsibilities

• Receive and review employment verifications in a timely manner
• Use company systems to respond to verification requests
• Prepare responses and documentation for requestors
• Research disputes and provide supporting evidence
• Escalate non-routine requests to the appropriate teams
• Support special projects and additional duties as needed
• Work hours: 8:00 AM – 5:00 PM EST, Monday–Friday
• Collaborate with virtual resources and in-person office support as needed

Skills

Inquisitive mindset

Tech savvy

Analytical skills

Excellent communicator

Highly organized

Reliable transportation

Education

High school diploma

College degree preferred

Tools

MS Office

Job description

OneDigital is seeking a detail-oriented Verification & Administrative Support role to handle employment verifications, payments, and client orders. The position supports remote work with some in-office days and requires a customer-service mindset to deliver elevated service.

You'll use multiple systems, resolve disputes, and respond to requests during standard business hours. A strong focus on accuracy, communication, and organization will help you thrive in this collaborative environment.