Remote Employment Verification Specialist

OneDigital; Atlanta (GA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Learning & development

Paid time off

Employee discounts

Job summary

OneDigital is hiring for an Employment Verification role that assists a dedicated client with verification of employment, payments, and bulk orders. Most work is remote, with in-office 1-2 days per week; hours are 8:00 AM–5:00 PM EST, Monday–Friday.

A customer-service mindset and 2nd mile service are essential. This role involves interacting with multiple systems, resolving routine issues, and supporting special projects.

Qualifications

• 2+ years in Verification of Employment or Administrative Services
• High school diploma required; college degree preferred
• Proficient in MS Office (Excel, Word, Outlook and PowerPoint)

Responsibilities

• Review employment verifications promptly
• Use Chick-fil-A systems to respond to verification requests
• Prepare responses and documentation
• Research credit card disputes with evidence
• Escalate non-routine requests with staff
• Assist with special projects and other duties
• Work hours 8:00 AM–5:00 PM EST, Monday–Friday
• Virtual support with occasional in-person at the Chick‑fil‑A Support Center (<25%)

Skills

Curious mindset

Tech-savvy

Analytical

Excellent communicator

Highly organized

Reliable transportation

Adaptability

Education

High school diploma

College degree preferred

Tools

MS Office

Job description

OneDigital is hiring for an Employment Verification role that assists a dedicated client with verification of employment, payments, and bulk orders. Most work is remote, with in-office 1-2 days per week; hours are 8:00 AM–5:00 PM EST, Monday–Friday.

A customer-service mindset and 2nd mile service are essential. This role involves interacting with multiple systems, resolving routine issues, and supporting special projects.