Remote Verification Specialist: Client Data & Support

Digital Insurance LLC; United States; Híbrido; USD 42.000 - 65.000; Jornada completa

Descripción de la vacante

OneDigital is seeking a detail-oriented Verification of Employment/Administrative Services specialist. The role primarily supports employment verifications and related admin tasks, with duties spanning documentation, dispute research, and escalation handling.

Most work is remote under supervision, with the candidate able to come into the Chick-fil-A Support Center 1–2 days per week. Hours are 8:00 AM to 5:00 PM EST, Monday through Friday.

Formación

• At least 2 years of experience related to Verification of Employment or Administrative Services.
• High school diploma at minimum; college degree and related designations preferred.
• Proficient in MS Office (Excel, Word, Outlook, PowerPoint).

Responsabilidades

• Receive and review employment verifications in a timely manner.
• Leverage Chick-fil-A systems and software to respond to verification requests.
• Complete documentation or prepare appropriate responses for requestors.
• Research credit card disputes and challenge with supporting evidence.
• Communicate with staff on non-routine requests for escalation.
• Assist with special projects and other duties as requested.
• Work hours are 8:00 AM–5:00 PM EST, Monday–Friday.
• Support will be remote with in-office presence less than 25% of the time.

Conocimientos

Inquisitive nature

Tech savvy

Analytical skills

Excellent communicator

Organized & process driven

Reliable transportation

Welcomes change

Educación

High school diploma

College degree preferred

Herramientas

MS Office

Descripción del empleo

OneDigital is seeking a detail-oriented Verification of Employment/Administrative Services specialist. The role primarily supports employment verifications and related admin tasks, with duties spanning documentation, dispute research, and escalation handling.

Most work is remote under supervision, with the candidate able to come into the Chick-fil-A Support Center 1–2 days per week. Hours are 8:00 AM to 5:00 PM EST, Monday through Friday.