Remote Vendor Relations Specialist (Purchasing & Support)

Sales Match; Stamford (CT); Remote; USD 46,000 - 64,000; Full time

Benefits offered by this job

Fully remote work from home

Training on Salesforce/Freshdesk

Regular check-ins with team

Job summary

Sales Match is hiring a Vendor Relations Representative to support our purchasing team from a remote/desk-based setup in Connecticut. You will handle vendor communications, confirm details, and keep requests moving using Salesforce, Freshdesk, and Google Sheets. Expect 40 hours per week with varying shifts.

The role emphasizes clear communication, timely responses, and accurate record-keeping, with onboarding and ongoing training provided for key systems.

Qualifications

• High school diploma or equivalent.
• No experience required; related vendor/purchasing support experience is a plus.
• Clear written and verbal communication for answering vendor questions and explaining next steps.
• Willingness to learn Salesforce, Freshdesk, and Google Sheets.
• Ability to compare references, quantities, and dates accurately.

Responsibilities

• Review vendor emails and requests in Freshdesk, identify supplier, reference, question, and next action.
• Verify vendor contacts and purchasing references and request clarifications as needed.
• Share approved purchasing information with vendors and buyers, including items, quantities, dates, and contacts.
• Confirm product availability, order acknowledgment, and delivery dates with suppliers and relay responses to buyers.

Skills

Written communication

Verbal communication

CRM experience

Education

High school diploma

Tools

Salesforce

Freshdesk

Google Sheets

Job description

Sales Match is hiring a Vendor Relations Representative to support our purchasing team from a remote/desk-based setup in Connecticut. You will handle vendor communications, confirm details, and keep requests moving using Salesforce, Freshdesk, and Google Sheets. Expect 40 hours per week with varying shifts.

The role emphasizes clear communication, timely responses, and accurate record-keeping, with onboarding and ongoing training provided for key systems.