Remote Vehicle Processing Clerk: Detail‑Driven Support

Morley; Michigan; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision insurance

Paid time off

401(k) with match

Flexible spending account (FSA)

Life insurance

Disability insurance

Teladoc access

Job summary

Morley is seeking a Remote Vehicle Processing Clerk (Disposition Coordinator) to assist customers nationwide in returning vehicles to manufacturers. You will coordinate communications, gather documentation, and guide cases to closure, all from a home-based setup.

The role offers paid training, a friendly team environment, and a path to growth. Candidates must pass background checks, have a HS diploma, and possess at least one year of customer service experience.

Qualifications

• High school diploma or equivalent.
• One or more years of customer service experience.
• Ability to pass a pre-employment background check and drug screen.
• Able to work shifts within the center's hours of operation.

Responsibilities

• Communicate with clients, customers, lien holders, dealerships, and appropriate state agencies and suppliers to complete vehicle repurchases.
• Handle both inbound and outbound communications (phone, email, mail).
• Secure required documentation by contacting appropriate parties to expedite the return of repurchase documents.
• Expedite and track case handling through documentation systems.
• Meet required metrics.
• Handle multiple cases simultaneously within guidelines.
• Offer timely and accurate solutions through inbound and outbound conversations while keeping a positive and upbeat attitude.

Skills

Multitasking

Analytical skills

Problem-solving

Microsoft Office

Job description

Morley is seeking a Remote Vehicle Processing Clerk (Disposition Coordinator) to assist customers nationwide in returning vehicles to manufacturers. You will coordinate communications, gather documentation, and guide cases to closure, all from a home-based setup.

The role offers paid training, a friendly team environment, and a path to growth. Candidates must pass background checks, have a HS diploma, and possess at least one year of customer service experience.