Remote Vaccine Customer Lead

Merck; Salem (OR); Remote; USD 106,000 - 167,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Vacation

Sick days

Job summary

Merck is seeking a Vaccine Customer Representative (VCR) in a remote-capable role covering a defined geography, with a focus on engaging health care providers, improving immunization rates, and managing vaccine contracts. Candidates should bring a strong sales background, the ability to analyze markets, and a commitment to customer service.

The role involves collaborating with the vaccine team, providing education, and leveraging data to drive contract performance and patient outcomes.

Qualifications

• Bachelor’s Degree with 3+ years sales experience OR high school diploma with 6 years of equivalent experience (pharma/biotech/medical devices).
• Strong ability to build trust and demonstrate value in selling situations.

Responsibilities

• Act as primary point of contact for assigned accounts within geography.
• Coordinate with account teams to outline customer strategy and relationships to improve immunization rates.
• Engage in quarterly business reviews to educate customers on contract performance.

Skills

Account Management

Relationship Building

Strategic Planning

Sales Presentations

Customer Service

Market Analysis

Negotiation

Communication

Problem Solving

Data-Driven

Education

Bachelor’s Degree + 3+ years Sales

High School Diploma + 6 years equivalent experience

Job description

Merck is seeking a Vaccine Customer Representative (VCR) in a remote-capable role covering a defined geography, with a focus on engaging health care providers, improving immunization rates, and managing vaccine contracts. Candidates should bring a strong sales background, the ability to analyze markets, and a commitment to customer service.

The role involves collaborating with the vaccine team, providing education, and leveraging data to drive contract performance and patient outcomes.