Remote Vacation Planner & Travel Concierge

Departuretravels; Atlanta (GA); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Work from anywhere

Job summary

Departure Travel seeks a Remote Customer Service Vacation Planner to guide clients through travel planning and bookings, from inquiry to confirmation.

In a flexible, fully remote role, you will handle emails, calls, and messages, coordinate itineraries, and keep clients informed at every step.

Join a growing team, stay updated on destinations and agency processes, and enjoy evening support when needed to serve clients worldwide.

Qualifications

• Experience in remote customer service
• Colorful travel planning knowledge is a plus
• Strong written and verbal communication skills

Responsibilities

• Guide clients through every stage of the travel planning process.
• Respond to client inquiries via email, phone, and messages with professionalism.
• Coordinate travel documents, schedules, and options with attention to detail.
• Collect post-trip feedback to improve the client experience.

Job description

Departure Travel seeks a Remote Customer Service Vacation Planner to guide clients through travel planning and bookings, from inquiry to confirmation.

In a flexible, fully remote role, you will handle emails, calls, and messages, coordinate itineraries, and keep clients informed at every step.

Join a growing team, stay updated on destinations and agency processes, and enjoy evening support when needed to serve clients worldwide.