Remote Vacation Planner: Flexible Hours & Entry‑Level Training

Hopesglobalgetaways; City of Utica (NY); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Entry-level training

Travel discounts

Collaborative virtual team

Job summary

Hope's Global Getaways is seeking organized, service-minded individuals to join our virtual team as Virtual Vacation Planner. You will help travelers take their vacation ideas from the early research stage to organized, confirmed arrangements.

You will assist clients with a variety of experiences, including all-inclusive resorts, cruises, family vacations, romantic getaways, group trips, tours, celebrations, and international destinations.

Qualifications

• Strong communication and customer-service abilities.
• Good organization and time-management skills.
• Careful attention to details and deadlines.
• Comfortable researching information and evaluating different options.
• Able to work independently and manage multiple responsibilities.
• Basic computer, email, and internet skills.
• Comfortable learning new online tools and reservation platforms.
• Dependable, motivated, and willing to participate in training.
• Must be at least 18 years old.
• Must reside in the U.S., U.K., Spain, Australia, Mexico, or another qualifying region.

Responsibilities

• Discuss vacation ideas with clients and identify their dates, interests, priorities, and budget.
• Explore destinations and research suitable vacation experiences.
• Compare hotels, resorts, cruises, tours, transportation, activities, and packages.
• Create vacation suggestions tailored to individual client requests.
• Provide clear information about available options, inclusions, promotions, and booking requirements.
• Coordinate selected trip components through approved supplier resources.
• Prepare and organize confirmations, schedules, and itinerary information.
• Monitor important reservation dates and follow up on outstanding details.
• Double-check traveler and booking information for accuracy.
• Assist clients with general questions, updates, and routine changes.
• Maintain organized electronic records of client communications and arrangements.
• Continue building knowledge of destinations, suppliers, vacation products, and current offers.

Skills

Communication

Customer service

Time management

Independent work

Job description

Hope's Global Getaways is seeking organized, service-minded individuals to join our virtual team as Virtual Vacation Planner. You will help travelers take their vacation ideas from the early research stage to organized, confirmed arrangements.

You will assist clients with a variety of experiences, including all-inclusive resorts, cruises, family vacations, romantic getaways, group trips, tours, celebrations, and international destinations.