Remote Vacation Planner — Cruise & Tour Itinerary Designer

Travel by Tilly; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel discounts

Training opportunities

Collaborative team environment

Job summary

Travel by Tilly is seeking a creative Vacation Planner to join our fully remote travel team. You will design personalized cruise and tour experiences from start to finish, working directly with clients to craft memorable journeys.

Ideal candidates have experience in travel planning or hospitality, meticulous attention to detail, and strong communication skills. You will use online booking tools, conduct virtual consultations, and manage bookings while supporting clients before, during, and after

Qualifications

• Experience in travel planning or hospitality.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Proficient with online booking tools and virtual consultations.

Responsibilities

• Itinerary Design: Develop customized cruise and tour plans tailored to each client’s preferences, including accommodations, excursions, transportation, and dining options.
• Client Consultations: Conduct virtual meetings or calls to understand clients travel interests, expectations, and budget.
• Supplier Coordination: Collaborate with trusted cruise lines, tour operators, and travel vendors to secure the best options and pricing.
• Booking Management: Manage all cruise and tour bookings and confirmations, ensuring accuracy and a smooth planning process.
• Customer Support: Provide support throughout the planning process and during travel, handling changes or emergencies professionally.
• Travel Research: Stay current on cruise and tour trends, destination updates, and seasonal offers to enhance itinerary recommendations.
• Post-Trip Engagement: Follow up with clients after their trips for feedback and encourage repeat bookings or referrals.

Skills

Travel planning

Customer service

Attention to detail

Organizational skills

Communication

Self-motivation

Independent work

Passion for travel

Tools

Online booking tools

Job description

Travel by Tilly is seeking a creative Vacation Planner to join our fully remote travel team. You will design personalized cruise and tour experiences from start to finish, working directly with clients to craft memorable journeys.

Ideal candidates have experience in travel planning or hospitality, meticulous attention to detail, and strong communication skills. You will use online booking tools, conduct virtual consultations, and manage bookings while supporting clients before, during, and after