Remote VA Case Manager – Medicaid Waiver Support

Moms In Motion - A Virginia Service Facilitation Provider; Lynchburg (VA); Hybrid; USD 40,000 - 75,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Training & development

Mileage & cell phone reimbursement

Job summary

Moms In Motion in Virginia is seeking Service Facilitators to connect families with Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), helping them live safe, healthy, and independent lives.

As a Service Facilitator, you will visit clients in their homes, assist with care plans, and resolve eligibility or administrative challenges while building trusted relationships. Must live in VA and be able to travel locally.

Qualifications

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required; we care more about heart and experience.
• Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver’s license and reliable vehicle (no client transport).
• Great communication—both written and spoken.
• Able to pass a background check + provide 2 professional references.
• Bonus points if you’ve got Person-Centered Thinking/Planning training.

Responsibilities

• Hit the road locally to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

Skills

Disability support

Elder care experience

Tech savvy

Communication skills

Driver's license

Background check ready

Job description

Moms In Motion in Virginia is seeking Service Facilitators to connect families with Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), helping them live safe, healthy, and independent lives.

As a Service Facilitator, you will visit clients in their homes, assist with care plans, and resolve eligibility or administrative challenges while building trusted relationships. Must live in VA and be able to travel locally.