Remote UX Researcher: Benchmarking & AI Assistant Journeys

Akraya, Inc.; California (MO); Hybrid; USD 94,000 - 96,000; Full time

Job summary

Akraya, Inc. is seeking a UX Researcher to own an ongoing benchmarking program for a large-scale digital advertising platform. You will study how advertisers complete tasks today and how journeys change when using third-party AI assistants instead of native tools.

The role requires 5+ years in UX research, with a focus on longitudinal studies and benchmarking. Remote work from the US is offered, with a contract duration of 3 months.

Qualifications

• 5+ years of UX research experience across generative and evaluative methods.
• Experience designing longitudinal or recurring benchmarking programs.
• Knowledge of Ads CUJs and policies; familiarity with digital advertising workflows.
• Strong survey design and significance testing (chi-square, t-tests, ANOVA).

Responsibilities

• Own a recurring benchmarking program and track advertiser task performance over time.
• Map advertiser journeys across campaigns and identify friction points.
• Plan, script, recruit, run moderated sessions, and perform qual/quant analyses.
• Research use of AI assistants in advertising tasks and translate findings to product implications.
• Deliver reports with actionable recommendations and mentor junior researchers.

Skills

UX research

Benchmarking program design

Longitudinal studies

Digital advertising knowledge

Quantitative analysis

AI assistant literacy

Tools

Figma

Qualtrics

Optimal Workshop

SPSS or R/Python

UserTesting

Job description

Akraya, Inc. is seeking a UX Researcher to own an ongoing benchmarking program for a large-scale digital advertising platform. You will study how advertisers complete tasks today and how journeys change when using third-party AI assistants instead of native tools.

The role requires 5+ years in UX research, with a focus on longitudinal studies and benchmarking. Remote work from the US is offered, with a contract duration of 3 months.