Director, CX Research

Scorpion Therapeutics; Bothell (WA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Bonus plan (20% target)

401(k) matching

Medical/dental/vision insurance

Paid vacation and holidays

Parental leave

Caregiver leave

Job summary

Scorpion Therapeutics is seeking a leader for the CX Research capability to drive human-centered research across product experiences. You will mentor researchers and collaborate with data/analytics to incorporate insights from telemetry and qualitative studies.

The role requires senior-level expertise in qualitative and quantitative methods, leadership experience, and a track record of applying AI-enabled approaches to research. On-site in Bothell, WA with opportunities for strategic impact.

Qualifications

• Experience leading and mentoring research teams with a strong human-centered focus.
• Proven ability to design and execute qualitative and quantitative studies.
• Experience applying statistics to behavioral data and telemetry.

Responsibilities

• Lead, develop, and mentor the CX Research capability; foster curiosity, rigor, and evidence-based advocacy.
• Hands-on design, execution, and analysis of qualitative research and experiments; apply quantitative analysis to telemetry data.
• Mine and analyze telemetry/behavioral usage data with qualitative evidence.
• Operationalize AI-enabled research methods with ethical rigor and automated workflows.
• Evaluate and pilot AI research tools with defined adoption metrics.
• Define and own enterprise measurement strategy for AI/solution adoption.
• Collaborate with cross-functional teams on planning, prioritization, and resourcing.
• Work with data/analytics to understand colleagues’ needs and improve experience.
• Monitor trends in behavior, workplace tech, and AI adoption; translate findings into recommendations.

Skills

UX research leadership

Qualitative research

Quantitative research

Statistical analysis

Cross-functional collaboration

Data storytelling

Education

Bachelor’s degree in a research/human-centered field

Advanced degree in life sciences or related field

Tools

Python

R

Qualtrics

SPSS

Job description

Role responsibilities

• Lead, develop, and mentor the CX Research capability; build a culture of curiosity, rigor, and evidence-based advocacy.
• Hands-on design, execution, and analysis of qualitative research (interviews, usability testing, contextual inquiry, concept testing) and experiments; apply quantitative/statistical analysis to telemetry/behavioral data.
• Mine and analyze telemetry/behavioral usage data (product usage, clickstream, in-app interactions) with qualitative evidence.
• Operationalize AI-enabled research methods and continuous feedback loops (automated workflows, persona-based insight extraction, synthetic data where appropriate) with ethical rigor.
• Evaluate and pilot emerging AI research tools; run quick tests, define adoption/impact metrics.
• Define and own enterprise measurement strategy for AI/solution adoption.
• Partner with cross-functional teams on planning, prioritization, and resourcing for colleague experience investment.
• Collaborate with data/analytics to advance understanding of colleagues’ needs/behaviors; improve experience.
• Monitor trends in human behavior, workplace tech, AI adoption, and expectations; translate insights into recommendations.

Qualifications

Basic

• Bachelor’s in a research/human-centered field.
• 8+ years UX/behavioral research; 2+ years leading/managing researchers.
• Experience designing and executing qualitative and quantitative research.

Preferred

• Advanced degree; 10+ years research (life science/healthcare/reg. preferred).
• 5+ years in leadership; deep UX research expertise + statistics (experimental design, power/significance).
• Experience with AI-driven research tools, continuous discovery/automated workflows, synthetic data/personas.
• Telemetry/behavioral analytics expertise; hands-on use of Python/R and survey/stat tools (e.g., Qualtrics, SPSS).

Benefits

• Global Performance Plan bonus target 20%; share-based long-term incentives; 401(k) with matching; vacation/holidays/personal days; paid caregiver/parental and medical leave; medical/dental/vision coverage.

Requirements: Minimal travel.