Remote UX Practice Leader: Strategy, Mentorship & Impact

Kids for the Future; Foxborough (MA); On-site; USD 155,000 - 185,000; Full time

Benefits offered by this job

PTO

Paid sick leave

13 holidays

401k match with company contribution

Employee Assistance Program

Health, dental and vision insurance

Flexible Spending Account

Job summary

The Overseas Software Center (TOSC) within Mitsubishi Electric ICONICS Digital Solutions, Inc. is seeking a UX Practice Lead to drive user-centered experiences across multiple digital products.

Based in Foxborough, MA, you will marshal design thinking, lead projects as a manager and individual contributor, and raise UX maturity while partnering with Product, Engineering, and other stakeholders. The role emphasizes research, wireframing, prototyping, accessibility, and design system governance,

Qualifications

• Bachelor’s degree in Human-Computer Interaction, Interaction Design, User Experience Design, Product Design, Graphic Design, Computer Science, Psychology, Cognitive Science, or a related field; equivalent practical experience is considered.
• 10+ years of experience in UX design, product design, interaction design, or a related digital product design discipline, including experience leading complex design initiatives from discovery through delivery.
• Strong portfolio demonstrating user-centered design solutions, UX strategy, research-informed decision-making, design systems, prototyping, and measurable product impact.
• Experience collaborating with Product Management, Engineering, Marketing, Customer Success, and other cross-functional stakeholders in an Agile or iterative product development environment.
• Demonstrated ability to allocate and prioritize limited UX/design resources across diverse and independent stakeholders with differing domains, business models, timelines, needs, and ways of working.
• Proficiency with modern design and prototyping tools such as Figma, Sketch, Adobe Creative Cloud, or similar platforms, as well as experience with usability testing and user research methods.
• Knowledge of accessibility standards, responsive design principles, design system governance, and best practices for scalable digital product experiences.

Responsibilities

• Oversee UX research, interviews, journey mapping, and usability testing.
• Guide discovery, wireframing, prototyping, and UI refinement.
• Ensure designs are scalable, accessible, and data-informed.
• Set quality standards, acceptance criteria, and delivery expectations.
• Produce design deliverables for engineering, including wireframes, clickable prototypes, mockups, user flows, and design specifications using modern design tools.
• Collaborate with Product on requirements and prioritization.
• Align closely with Engineering on feasibility and implementation.
• Build relationships with Marketing, Customer Success, and Support to unify experiences.
• Represent UX in strategic and leadership discussions.
• Promote the use of qualitative and quantitative insights.
• Define frameworks to measure UX impact and user outcomes.
• Standardize UX tools, workflows, and documentation.
• Partner with PM/Engineering on milestones, sprints, and work tracking.
• Ensure consistent application of design systems and accessibility standards.
• Introduce AI-enhanced design workflows where beneficial.

Skills

UX leadership

User research

Mentoring designers

Strategic thinking

Education

Bachelor's degree in HCI / ID / CS

Tools

Figma

Sketch

Adobe Creative Cloud

Job description

The Overseas Software Center (TOSC) within Mitsubishi Electric ICONICS Digital Solutions, Inc. is seeking a UX Practice Lead to drive user-centered experiences across multiple digital products.

Based in Foxborough, MA, you will marshal design thinking, lead projects as a manager and individual contributor, and raise UX maturity while partnering with Product, Engineering, and other stakeholders. The role emphasizes research, wireframing, prototyping, accessibility, and design system governance,