Remote UX Designer for AI-Driven Enterprise Apps

Sedgwick

Knoxville (TN)

Remote

USD 110,000 - 150,000

Full time

9 days ago

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Job summary

Sedgwick is seeking a senior UX AI Designer to shape intuitive AI-driven experiences across enterprise systems. You will collaborate with AI architects, product owners, and engineering teams to translate complex AI capabilities into practical user interfaces and workflows.

You will lead design strategy, create journeys and prototypes, and ensure usability and trust in AI solutions, while supporting enterprise governance and adoption. Sedgwick promotes work-life balance and a caring culture.

Qualifications

Bachelor’s degree in User Experience Design, Human-Computer Interaction, or a related field required.
Seven years in UX design with AI-enabled products or complex enterprise platforms preferred.
Experience designing for Generative AI, conversational interfaces, and automated workflows beneficial.

Responsibilities

Lead UX strategy and design direction for AI-enabled products and platforms.
Design AI-powered user experiences across enterprise systems and workflows.
Translate AI capabilities into practical, user-centered designs.
Develop journeys, personas, wireframes, prototypes, and usability flows.
Create conversational/prompt-based experiences, including prompts and escalation paths.
Ensure AI tools are transparent, explainable, and easy to adopt.
Conduct user research and usability testing to identify adoption barriers.
Collaborate with AI architects, engineers, data teams, and business stakeholders.
Contribute to governance experiences, consent, explainability, and feedback mechanisms.
Establish design standards and reusable patterns for enterprise AI.