Remote USAF Account Leader – Sustainment Growth

Pratt & Whitney; United States; Remote; USD 132,000 - 252,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Vacation

401(k) Plan

Tuition Reimbursement

Student Loan Repayment

Life Insurance

Disability Coverage

Parental Leave

Wellness Program

Employee Assistance

Job summary

Collins Aerospace is seeking a Customer Account Executive to serve USAF sustainment accounts, delivering high‑quality service and forging durable relationships with USAF end users, program offices, and contractor teams.

You will lead forecasting, identify opportunities, and drive contract follow‑through while coordinating with engineering, logistics, and product teams to meet mission requirements and sustainment goals.

Qualifications

• Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience.
• 8+ years of experience in sales related to aerospace or aviation activities.
• Experience with military sales experience with OEM and U.S. government customers.
• Demonstrated experience developing and closing significant long‑term agreements with OEMs and the U.S. Government on military aftermarket business, including forming PBL agreements.
• Proven success in strategic leadership, strategic planning, and driving continuous improvement.
• Experience presenting to and interacting with executive leadership.
• Experience reporting on key business metrics with clear understanding of performance improvement levers.

Responsibilities

• Serve as the primary customer interface for USAF sustainment accounts, delivering responsive, high‑quality customer service and support.
• Build and maintain strong relationships with USAF end users, program offices, sustainment wings/commands, and supporting OEM/contractor teams.
• Drive customer satisfaction by understanding mission requirements, identifying gaps or challenges, and coordinating timely resolutions across internal teams.
• Lead account management activities including forecasting, opportunity identification, pipeline development, and contract follow‑through.
• Support sales growth by presenting solutions that enhance readiness, sustainment efficiency, and lifecycle performance.
• Collaborate with engineering, logistics, product, and operations teams to ensure customer needs are prioritized.
• Monitor program health and sustainment metrics, proactively addressing issues impacting performance.
• Conduct regular in‑person and remote briefings with USAF partners to maintain visibility and alignment.
• Maintain records of customer interactions, requirements, opportunities, and risk areas.

Skills

Sales experience aerospace/aviation

U.S. government contracts

Executive interaction

Strategic leadership

Forecasting & pipeline

Education

University degree

Advanced degree (optional)

Job description

Collins Aerospace is seeking a Customer Account Executive to serve USAF sustainment accounts, delivering high‑quality service and forging durable relationships with USAF end users, program offices, and contractor teams.

You will lead forecasting, identify opportunities, and drive contract follow‑through while coordinating with engineering, logistics, and product teams to meet mission requirements and sustainment goals.