Remote UM Administration Coordinator

UnitedHealth Group; United States; Remote; USD 39,000 - 49,000; Full time

Job summary

Humana is seeking an UM Administration Coordinator 1 to support utilization management with basic administrative tasks. This remote role works under supervision to help ensure members receive appropriate care.

Responsibilities include supporting UM policies, maintaining records, and collaborating with internal teams. A High School diploma and strong communication skills are required; healthcare exposure is preferred.

Qualifications

• Administrative or technical support experience.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Strong typing and computer navigation skills.
• Ability to manage multiple priorities across multiple applications.
• Passion for improving consumer experiences.

Responsibilities

• Support utilization management policies, procedures, and operations.
• Assist activities that promote appropriate member care and services.
• Complete administrative tasks following established guidelines.
• Maintain accurate records and documentation.
• Meet quality, productivity, and timeliness expectations.
• Prioritize and complete assigned work within designated timeframes.
• Adhere to departmental policies, compliance requirements, and performance standards.
• Escalate issues outside guidelines and collaborate with internal teams.
• Work under close supervision within defined processes.

Skills

Administrative support

Verbal & written communication

Attention to detail

Typing & computer navigation

Multitasking

Customer-focused

Education

High School diploma

Tools

Electronic Medical Records

Medical terminology/ICD-10

Job description

Humana is seeking an UM Administration Coordinator 1 to support utilization management with basic administrative tasks. This remote role works under supervision to help ensure members receive appropriate care.

Responsibilities include supporting UM policies, maintaining records, and collaborating with internal teams. A High School diploma and strong communication skills are required; healthcare exposure is preferred.